Is Oneplus 13 Volte compatible?

[Paulica72]

Hi,

I'm currently using a OnePlus 7 Pro, but I'll be forced to replace it because Public Mobile doesn't allow the phone to use VoLTE.

I'm considering buying a used OnePlus 13, specifically the North American version (model #CPH2655). However, when I use Public Mobile's VoLTE compatibility tool with the phone's IMEI, it says that the phone isn't supported.

I'm a little surprised, considering it's a relatively recent phone that was sold in Canada. How could it not be supported?

Am I misunderstanding something, or is the phone truly not supported for VoLTE on Public Mobile? 

Thanks!

[BKNS27]

@Paulica72 

The Oneplus 13 will not be VoLTE compatible because it is not in the PM whitelist of approved devices.

You contact confirm whether it is VoLTE since it is a new Oneplus phone.

PM's whitelist is shorter than Koodo or Telus. You might want to confirm with a CS_Agent. I know the there was the same issue with tge latest iPhone 17 and yge Samsung S26. 

Open a ticket by clicking on the chat icon to submit a ticket 

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