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03-11-2022
04:20 PM
- last edited on
03-11-2022
04:50 PM
by
computergeek541
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03-11-2022 05:01 PM
unnecessary repetition
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03-11-2022 04:31 PM
Hi @CheongKim
open ticket with PM support using the Chabot. They can prepare your the invoices in PDF. But it could take two or three weeks, so open the ticket now
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03-11-2022 04:29 PM
@CheongKim You need to submit a ticket to customer support to get an invoice either via chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Or send private message (if unsuccessful with ticket) to CS_Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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03-11-2022 04:28 PM - edited 03-11-2022 04:35 PM
You can print out your payment by login to account then click on View Payment History and change from Last 7 days to Last 6 months but it might not capture August 2021.
You can also contact a CS_Agent for the payment for those dates. They will send you an electronic copy through email or private messaging.
The CS_Agent by the Chat button or private messaging on this page.
