Unable to create an account
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03-11-2022 05:01 PM
When I click on create an account, I enter my phone number but then I do not receive the 6 digit code. Can someone please help me create the account so that I can make changes regarding my payments
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03-11-2022 05:04 PM
Hi @Saawan_1 reboot the phone once and see if the text comes. If not, I think you can wait an hour to try again or open ticket with PM using the chatbot
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03-11-2022 05:04 PM
@Saawan_1 wrote:When I click on create an account, I enter my phone number but then I do not receive the 6 digit code. Can someone please help me create the account so that I can make changes regarding my payments
Did you activate at a store or did you do the activation yourself? If you did the activation process yourself to become a new customer, the Self Serve account would have already been created.
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