Invalid Sim

[om0039]

The first time I tried to activate, everything was fine until the very last step. The payment did not go through. 

Ever since then, I cannot try activating as I get the error, "Invalid Sim". I triple checked that my 19 digit code was correct, but Im having no luck. PLEASE HELP! I want to get the Fall 2016 promotion before it expires.

[anele26]

Has anyone gotten any help?

[Civic_E]

Same issue. I was using vouchers to sign up. All vouchers are now invalid!

[clavije]

hi

if you did not clear the cache you could have gone and re do it again the brouser save the most input that you did ( it happen to me with my first phone ) now you may need the help of a MOD to finish your instalation 

[anele26]

I have the same problem. I inserted the sim into my phone and it recognizes public mobile now but doesn't let me call or text. Someone me tinned it could be partially activated and I should pm the mods and email. That was an hour ago. I guess I'm out of luck until tomorrow morning

[om0039]

Hey, I tried clearing all cache and browsing data, i tried every single browser possible (safari, chrome, firefox, opera), I even tried restarting my computer. No luck...

[daredogg]

@om0039 since the payment didn't go through, you're going to need to clear your cache and delete the cookies for publicmobile.ca and try again. Do that or try a different browser. These were the instructions that @Mary_M put in a post last week if your cc isn't charged.