International texting

[Lmitchell]

I have international texting on my base plan. I’m visiting the US and when not on wifi, I’m getting a message saying my plan does not include texts in the US. Is the US not considered international?

[Camera4617]

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@Lmitchell wrote:

Thank you. Not very happy about PMs definition of international. Will make do this trip, but have plans coming up for lots more US travel, so will likely need to change providers at some point. The add ons add up quickly!

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It is standard definition for all providers, so that is not PMs thing. If you need a plan with included roaming in US, then you'll need to look at some other providers, but not many offer that as part of a plan. Mostly it is extra charge (Roaming), so make sure you pick one that fits your needs. 

[Yummy]

It IS international texting but only while you are in Canada.

For texting from US you need to buy appropriate add-on

US Roaming for 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

U.S. Data Only for 10 day packages

250MB = $10

500MB = $15

1GB = $20

[VIP_Tech]

Hi @Lmitchell 

out Canada you need to Purchase Add-Ons through Self Serve (publicmobile.ca)

only offer service in U.S. Roaming (publicmobile.ca)

and anywhere has Wi-Fi Free try to use that app Talkatone, Free canadian number,

Talkatone: Texting & Calling – Apps on Google Play

[BKNS27]

@Lmitchell 

I would suggest you pickup a local SIM in the USA. There are budget plans from Mint Mobile or Tello Mobile.

[softech]

@Lmitchell   Most provider won't include Roaming in the plan, unless very expensive plans.  Carriers try to make big make with roaming charges.

If you are in US a lot, try the VoIP app I mentioned above.

Also for data use, consider getting local prepaid plan.  It is cheaper and get you more data 

[Lmitchell]

Thank you. Not very happy about PMs definition of international. Will make do this trip, but have plans coming up for lots more US travel, so will likely need to change providers at some point. The add ons add up quickly!

[Jb456]

@Lmitchell 

 All services have to originate from Canada. 

PM offers USA add-ons which you'll have to buy to use your phone. Log into your account and click on Purchase add-ons. They offer only 10 day roaming add-ons and it starts as soon as you buy it. Two steps, add money to account then buy add-on. 

Anywhere else in world PM does not offer roaming packages.

You can consider downloading TEXTNOW APP. You get another Canadian number and can call Can/USA numbers for free anywhere in the world with a Wi-Fi connection. You can text, has called I'd and even voicemail when not online. Other person does not need the app to reach you only the number.

[Jb456]

@Lmitchell  All services have to originate from Canada. 

PM offers USA add-ons which you'll have to buy to use your phone. Log into your account and click on Purchase add-ons. They offer only 10 day roaming add-ons and it starts as soon as you buy it. Two steps, add money to account then buy add-on. 

Anywhere else in world PM does not offer roaming packages.

You can consider downloading TEXTNOW APP. You get another Canadian number and can call Can/USA numbers for free anywhere in the world with a Wi-Fi connection. You can text, has called I'd and even voicemail when not online. Other person does not need the app to reach you only the number.

[softech]

@Lmitchell   International text is only for you to send text to  other countries from Canada

When you are in US and if you need your call or text or data service, you will need to buy one of the roaming add-on.

here is the list of choices you have:

Spoiler

US Roaming
Bundle - US Roaming - Talk Text (10-day) - $15.00 (10 Reward points)
Bundle - US Roaming - Talk Text 250 Data (10-day) - $20.00 (15 Reward points)
Data - US Roaming - 1 GB Data (10-day) - $20.00 (15 Reward points)
Data - US Roaming - 250 MB Data (10-day) - $10.00 (5 Reward points)
Data - US Roaming - 500 MB Data (10-day) - $15.00 (10 Reward points)
Text - US Roaming - Unlimited Text (10-day) - $8.00 (5 Reward points)
Talk - US Roaming - Unlimited Talk (10-day) - $8.00 (5 Reward points)

Or you can do it for free via VoIP app, such as TextNow.   You will get a new phone number when signup, then you can text and call and receive  for free to Canada/US as long as you have Wifi or Mobile Data