International text

[mirjat1]

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?

[Anonymous]

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@Vancouguy wrote:

Not working.sometime working 10%.

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???

[Vancouguy]

Not working.sometime working 10%.

[srlawren]

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@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?

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@mirjat1 just to clarify:  are you in Canada and trying to send a message to someone in another country?  Or are you physically in another country?  

[mangotree]

Hi @mirjat1 ,

If the +countrycodephonenumber doesn't work, you might need to send a private message to the moderators for them to send your issue to the technical department:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

[austinhuang]

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@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?

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Android 7 user here. Adding + and country code in the front will work (eg. +86 158 XXXX XXXX goes to a Chinese mobile phone). Tested.

If your regional code has a 0 in the front, you might need to redact it (eg. 021-XXXXXXXX for Shanghai landline should be +86 21-XXXXXXXX when international)

[Anonymous]

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@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?

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As above and then the country code and *then* the number you're trying to reach. Some also have success with just a + sign in front of the country code.

[Vancouguy]

Spoiler

Press number 011 first then area code number. . . . .