Incorrect account number entered when trying to transfer

[Bjh78]

When trying to transfer from Sasktel to Public Mobile, the incorrect account number from previous provider was entered, and now PM account is set up, but cannot send or receive messages or calls. How can this be corrected? 

[computergeek541]

---

@Bjh78 wrote:

When trying to transfer from Sasktel to Public Mobile, the incorrect account number from previous provider was entered, and now PM account is set up, but cannot send or receive messages or calls. How can this be corrected? 

---

Please use the chatbot located at https://widget.telus.tiia.ai/publicmobile/publicmobile.html to open a ticket and contact a Public Mobile customer support agent.