07-11-2024 07:51 PM
Help! I have network outage for the past 4 hours (July 11th since 1pm). I can't send/ receive texts or call at all.
I've seen no mentions of this at all.
07-12-2024 12:11 AM
Yes it's resolved. It sounds like it was a local tower.
07-11-2024 10:07 PM
Multiple areas it was not working. However it is now working for me 9hours later. Outage from 10am-7pm
07-11-2024 09:47 PM
hi @callmenot
you have another phone to test? you tried 3G as well? tried Reset All networks?
and you have no voice calls as well? did you login My Account and check if account is active?
you can also submit a ticket with PM and ask them if any issue with your account or any outage there
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-11-2024 09:43 PM
Yes I've tried rebooting a bunch of times. I've tried in various part of Squamish it seems to come and go now, but still not functional all the time. 5G or event LTE was/is not working either. Was able to post this due to my home wifi.
07-11-2024 08:30 PM
Yes, there is an outage of some sort it seems.
07-11-2024 08:21 PM
Are you in or near Squamish as well?
07-11-2024 08:14 PM
I have had nothing for 6 hours
07-11-2024 08:05 PM
Have you tried rebooting you phone? And if that doesn't work maybe try and reset network settings. Will delete wifi password if you do.
07-11-2024 07:56 PM
hi @callmenot
I don't see Telus posted any known outage on their website . Maybe an issue in your neighborhood only. You fried reboot the phone??