You gave me two contradicting answers. Which one is correct?
I am on $55 (20G @ 4g speed) - $20 (promo for 15 months) plan since Dec. 2022. My monthly bill is $35
If I switch to $60 (25G @ 5g speed) plan, would I retain the $20 promo or not?
Would my monthly bill be $60 or $40?
Your promotion credit of $20 won't stay if you change your plan. That is always in the terms of promotions they have been running in the last few years.
If you are saving more temporarily, I suggest to stick with the same plan. But if you're saving on the new plan and it's a no brainer, change it to that.
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@alexroi77 my understanding is you will lose it . The $20 off promo only for x amount of months for the specific plan you have . The rewards we earn for paying bill loyalty and friend referrals will all stay the same there tied to you account . Not your plan .like the $20 off promo is . So that’s why I’m saying to clarify with support first . With two different answers
@alexroi77 I would clarify with support first . You will keep old rewards and data add on mins from the free holiday give away . But as for the $20 off promo for x amount of months . I think you will lose that
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