07-29-2023 08:54 PM - last edited on 07-30-2023 04:49 AM by computergeek541
Hello,
I paid my phone bill for the month which is $16.95, then I come to find out I got an additional charge for $5.65.
Why did this happen and cannot get my money back?
Sarah W.
Solved! Go to Solution.
07-29-2023 09:00 PM - edited 07-29-2023 09:03 PM
@Red1994
Did you happen to purchase a $5 Add-on for extra data or extra talking minutes?
07-29-2023 09:00 PM
@Red1994 Did you just join PM on then$15 plan ? Could the extra $5.65 be the sim ? if not please contact support for refund /credit
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