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ID 260698497

MariaP
Good Citizen / Bon Citoyen

No support?

still in the dark

6 REPLIES 6

MariaP
Good Citizen / Bon Citoyen

It's working now

thanks

BKNS27
Mayor / Maire

@MariaP 

It is Halloween today so we are all in the dark tonight.

We can’t help if we don’t know what is wrong.

Yummy
Mayor / Maire

Ask a question and we will try to assist.

If it is account issue, contact agent for support.

In the dark? Yes, it is rainy in GTA and on a dark side. Press a switch on the wall - and miracle - there will be light!

JK8
Mayor / Maire

@MariaP 

 

If you are trying to port your number from Koodo and still having difficulties try contacting a PM agent:

 

Contact an agent.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

Metal1967
Deputy Mayor / Adjoint au Maire

@MariaP  You are not explaining your situation.. numbers mean nothing here.. we are customers just like you….

DDM69
Deputy Mayor / Adjoint au Maire

Do you have a question?  Lots of community members here to help but no mind readers. 

Need Help? Let's chat.