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ID 260698497

MariaP
Good Citizen / Bon Citoyen

Waiting to have my new activation from koodoo.

what now?

 

5 REPLIES 5


@MariaP wrote:

Tnx, this was yesterday.

how long is the waiting?


You should receive authorization SMS within 90 minutes from submitting port request.

Something did not work as expected.

Both accounts have to be active in order porting to work.

HI @MariaP 

 

You said "new activation from koodoo."

 are you poring TO Koodo or porting into PM FROM Koodo?

 

JK8
Mayor / Maire

@MariaP 

 

Check your mail icon top right. I will send you a number to call for porting assistance.

MariaP
Good Citizen / Bon Citoyen

Tnx, this was yesterday.

how long is the waiting?

JK8
Mayor / Maire

@MariaP 

 

If you are porting a number over from Koodo….leave Koodo sim in phone and wait for the confirmation text from Koodo to release your number.

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