01-11-2024 10:30 PM - last edited on 01-12-2024 04:11 AM by computergeek541
Someone, somewhere, in the vast empty nether-ether that Telus created to house this alleged mobile service called - ahem- "Public":
Please contact me as I want to quit the three plans that our family holds.
Yours in frustration,
C.
01-11-2024 11:32 PM
before you go..let us know the nature of your vexation..in case it ever happens to someone else.
01-11-2024 11:07 PM
If you still want to port back to previous or a different carrier you can still do so. Just make sure that you keep the PM account active with SIM intact and request the port from whomever. Once the port is complete, the PM account will automatically close.
However, why don't you have CS try to fix whatever issues you are facing and see how the service gets after 1 month? Things should be smoother after a bit. The start of anything good, is sometimes rough in the beginning. 😁 but it does get better.
01-11-2024 10:46 PM
Oddly, there is no way I can tab to a field that offers the option to unsubscribed as your screen capture shows. I've contacted the online "service" as per Sansan. Worse, I had forgotten that I can "port" my number to another carrier. Thanks to both of you.
01-11-2024 10:43 PM
Thank you so much for the link. I've done so.
01-11-2024 10:36 PM
@CRobichaud11 You can 1 port number out
2 turn off auto subscribe
Turn auto subscribe off/on
3. You can get support to remove credit card info in file right away
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-11-2024 10:33 PM
Unfortunately no one will call you. It's all online service.
You can message cs below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437