I want to cancel this service

[Lee1234]

I want to cancel  this service 

[Dogbert]

What exactly is not working?

BTW: It sometimes takes upto 48 hours after a port to start working.

[popping]

---

@Lee1234 wrote:

I want to cancel  this service 

---

Don't cancel your PM service until you confirm where is your Chatr phone number first.

1.  Login to your self-serve account.

2.  Select the [Plan and Add-Ons] tab

3.  Is your Chatr phone number showing on the [Plan and Add-Ons] page?

If yes, DON'T cancel your PM service because your Chatr number is already at PM.  If you cancel your PM account, you will lose your number.

[computergeek541]

---

@Lee1234 wrote:

I want to cancel  this service 

---

I've moved this discussion to its own thread.

For cancelling service, there are two ways to do that.  You can stop paying for the service or port the number to another carrier.  Generally, there are no refunds.  Are you have difficulties porting a number in?

[geopublic]

---

@Lee1234 wrote:

I want to cancel  this service 

---

@Lee1234  Two ways to do this:

1. Login into your account and remove AutoPay and do not renew 

2. Signup with another provider and port out your number.

Removing Auto-pay is recommended in both cases.

[GinYVR]

@Lee1234You might want to start your own thread instead of piggy back off others. If you just want to cancel the service, just take out your credit card / payment info, your account will be erased after 90 days of $0 balance.