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I saw a plan for $20 for 3 G or $19 for 1G, but can't change my plan to those

xiaogege
Great Neighbour / Super Voisin

I saw a plan for $20 for 3 G or $19 for 1G, but can't change my plan to those;

How can I change my plan to cheaper ones. 

3 REPLIES 3

AveragePerson
Good Citizen / Bon Citoyen

Did you see those plans when you were logged into your account? 

Maybe try using the PM app and see what is available.


@Rastin wrote:

You can only change to plans available to you on your account. The ones that are available to new customers you can't get. That why I Suggest checking out other provider to get a cheaper plan. PM doesn't let you downgrade anymore. 


Public Mobile does still allow plan downgrades, but there are just more instances of not all plans being available to some existing customers.  I have a bunch of plans that I can downgrade in price to.

Rastin
Model Citizen / Citoyen Modèle

You can only change to plans available to you on your account. The ones that are available to new customers you can't get. That why I Suggest checking out other provider to get a cheaper plan. PM doesn't let you downgrade anymore. 

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