Credit card charge?

[customer12]

What is "PUBLIC MOBILE SELF-SER" on my credit card statement for $23.73?  This is separate from my normal "PUBLIC MOBILE" charge.

[softech]

@customer12 Was this a separate charge from the usual renewal or it appeared on the usual renewal date but just with a different merchant name?  If it was on  the renewal date, then you can ignore the merchant's name difference 

if it was not on the usual renewal date, please check your My Account 's payment history and see if that charge shows up there as well.  If that was an unknown charge and you still don't know what was it for, check with support.    Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there