I ordered a sim card but when I checked the receipt it was address to my old place

[Hungtintong]

How do I change my order to ship it to my new address?

[hTideGnow]

hi @Hungtintong 

you can reach out to an agent by direct message:
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Hungtintong]

how do I contact the agent?

[Sansan]

I would recommend that you purchase a new one from Amazon instead.  You'll get it faster. Public Mobile takes about 3 weeks to receive.  Now with the Canada post strike it will be even longer.

Or purchase from a local Telus/ Koodo store. 

You can message agents after to credit you back the original one.