cancel
Showing results for 
Search instead for 
Did you mean: 

I need to gain access to my call history

tdavis90
Great Neighbour / Super Voisin

I severely need access to my call history thats not on my phone. Something valid for court. How do I access this?

3 REPLIES 3

HALIMACS
Mayor / Maire

@tdavis90 

Furthermore, Public Mobile would require a court order to compel them to pull call history records beyond the capability of the self-serve.

Definitely best to reach out to them first to see what they’re prepared to do, and then go from there.

softech
Oracle
Oracle

@tdavis90 you can access 90 days of usage history on My Account, or here is the direct link:

https://myaccount.publicmobile.ca/en/account/plan/usage-details

Phil_Adelphus
Mayor / Maire

@tdavis90   If printing it from your account on the website is not acceptable you can ask Public Mobile support to see what they can do.  Send them a private message using this link and watch for a reply at the envelope icon top right or tap your avatar for Messages if no envelope

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Need Help? Let's chat.