I need to change my add on PLEASE

[Sherry1313]

HI

Im going to the us tomorrow early in the morning and i just wanted to buy a 1g data roaming add on for US but made a mistake and purchased a 1 GB Canada Data instead.

Would it be possibe to change it pllllease?

i really appreciate your immediate help. I need to use data to use google maps while driving to the US.

[dust2dust]

You could keep the data add-on as an "overage" data bucket. Buy a new roaming add-on as well.

You also don't actually need data to use the GPS and Google Maps. You can download large map sections onto the device and then the GPS will show your location. You can also set up directions before hand. No data required. But if you're the type that uses the full navigation that would need live information then yes you would need data for that.

[Yummy · Accepted solution]

US add-on start immediately so yo better purchase it tomorrow.

As for incorrect add-on, contact agent for refund. Explain you made mistake purchasing Canadian instead of US add-on.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here