I need to add a second International data add on

[Alenaradzevich]

Hello,

I am currently in the US and I have used up my first 1GB of data. From my understanding, to get more data, I need to wait until 10 days pass. However, I will need more data before 10 days is up. Can a moderator help me?

Thanks,

[oglat]

One more thing, you should check the textNow coverage map and see if you are in one of their two maps, they offer 2g for 20, 5g for 30 and unlimited for 40usd

[dabr]

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@Alenaradzevich wrote:

Hello,

I am currently in the US and I have used up my first 1GB of data. From my understanding, to get more data, I need to wait until 10 days pass. However, I will need more data before 10 days is up. Can a moderator help me?

Thanks,

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@Alenaradzevich  Looks like you'll have to wait for the moderators if you need to re-purchase the same 1GB data before the 10 day expiry, but your other option is to purchase the $15/500 MB (more expensive) pack instead.

[oglat]

That's correct you can contact moderators https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You should do it as soon as possible as there may be a wait

More about add-on https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/ta-p/307883

[cavemantoronto]

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@Alenaradzevich wrote:

Hello,

I am currently in the US and I have used up my first 1GB of data. From my understanding, to get more data, I need to wait until 10 days pass. However, I will need more data before 10 days is up. Can a moderator help me?

Thanks,

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The only way to get help from them is to send private message to Moderator_Team.  Use this link. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[geopublic · Accepted solution]

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@Alenaradzevich wrote:

Hello,

I am currently in the US and I have used up my first 1GB of data. From my understanding, to get more data, I need to wait until 10 days pass. However, I will need more data before 10 days is up. Can a moderator help me?

Thanks,

---

@Alenaradzevich If you can't wait for the moderator you can purchase one of the other US Roaming data add-ons without having to wait for the 10 days. If you want to renew the 1GB addon Thein you need to do it by contacting PM.

To contact Public Mobile click here. The link  sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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