04-20-2022 01:36 PM
Who can I PM to help me get invoices? I need them for business purposes. Thanks
Solved! Go to Solution.
04-21-2022 01:47 PM
@esjliv Thanks, luckily I did find the page after a few minutes of looking through the options.. 😊
04-20-2022 10:54 PM
04-20-2022 01:51 PM
@ShawnC13 I think you're right thanks, except now I can't find where I switched that off. I'm sure I'll find it though.
04-20-2022 01:48 PM
Thanks all, I will be switching to a carrier that does this automatically since comparable plan exist without this hassle. Appreciate the responses
04-20-2022 01:47 PM
Hi @Brskib13 Have you open a ticket with PM CS Agent yet? It might take 2 or 3 weeks. Request it now if you want it quickly
04-20-2022 01:46 PM
@dabr you must have your settings set to not see the signatures. You will see @darlicious as it isn't a signature setup in her profile.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-20-2022 01:43 PM - edited 04-20-2022 01:59 PM
@ShawnC13 Your signature (and link) is missing from your post..FYI 🙂
04-20-2022 01:41 PM
@Brskib13, you will need to create a trouble ticket requesting your invoices. You can do that by clicking on the link in my signature or the one at the bottom of the page under Get Help SIMon Chatbot
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-20-2022 01:41 PM
@Brskib13 Unfortunately, invoices are only available upon request via customer support and can take awhile so for the future make sure to ask for them ahead of time.
04-20-2022 01:37 PM
Contact an agent.