I need a number transfer request snt to shaw mobile

[BKNS27]

@dcdougan 

Are you trying to port in or out?

You need to leave your old SIM in your phone to get the text for you to confirm you are porting out. Your account must be active with the previous carrier. 
If missed replying within the 90 minute window then you need to contact the carrier you are porting into to restart the porting process.

[softech]

@dcdougan there is a number you can call and talk to live support,  they will assist to retrieve process and provide yiu the update.  I will message you the phone  number,  please check your Community Inbox 

[Handy1]

@dcdougan  I’l send you porting team number private message 

[dcdougan]

I am trying to transfer my number from shaw to public.I even called telus to see if they could help. They said the request was sent but shaw said they never received it 

[esjliv]

@dcdougan - if you are porting out to Shaw, you need to go to them to complete the port.

Make sure your public mobile account is active in order to port out to Shaw.

EDIT, if you are porting from Shaw to PUBLIC, submit a ticket with Public Mobile representatives (CSA) for help; click this link for issues with transfer/porting of phone numbers over to Public Mobile.

Or, you can try calling the Telus porting phone number, which we are not supposed to post here. So, check your private messages I will send it to you there.

[Handy1]

@dcdougan  Maybe try the bottom link and you can direct message here in community with a agent 

[dcdougan]

I tried that and it sent me here

[Handy1]

@dcdougan  

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