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I lost my sim and its been 4 months is my account still active?

stevecosgrove
Great Neighbour / Super Voisin
 
2 REPLIES 2

Martin
Legend
Legend
Hello,

When you lost your SIM card, did you place your phone into suspended status, or did you continue to make one or more payments every 30 days?

Cheers.

Cyber
Mayor / Maire

 

@stevecosgrove,

 

Your account probably passed the 90 days of grace period, starts when the status shows EXPIRED. This mean that your account and phone number have been deleted from the system.

 

 

 

At this moment, Public Mobile is currently in BETA.

 

They are temporarily accepting new customers only by invitation.

 

To join the BETA phase, you must register here : http://publicmobile.ca/en/on/beta

 

 

You will be contacted by email within a few weeks. Once you receive your invitation code, you will be able to subscribe on Public Mobile and order a free of charge SIM card.

 

For now, there is no faster way to subscribe on Public Mobile. They are in BETA to make sure everything works perfectly before the official launch.

 

 

 

 

If I answered your question, please accept my post, as the solution.

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