I just subscribed and got my thanks for payment email however when I login I get redirected to

[jszova]

I just subscribed and got my thanks for payment email however when I login I get redirected to  https://myaccount.publicmobile.ca/en/account/pre-activation and  I can't see my account information please help I want to find my new phone number but I get stuck on pre activation even though I'm subscribed

Thanks

[Phil_Adelphus]

@jszova   In your phone go to Settings -> Phone -> My Number

[dust2dust]

Call someone and see what the caller id says. Did you transfer a number over or did you pick a new number?

[jszova]

I need my new number to create my apple id I can't download the Public Mobile app without an apple id

[Phil_Adelphus]

@jszova  are you using the Public Mobile app?  You need to use the app to complete activation.