10-27-2023 04:32 PM
I've been unable to receive any calls or texts from account verification services including from Public Mobile although I received a text from 611 thanking me for calling IVR.
I do have a data connection, 5G is working as expected and Public Mobile 5G appears as the carrier in the header.
I've also requested friends on non apple devices to text and call me with no success.
Device: iPhone 13 Pro, IOS 17.1
Debugging steps tried:
10-27-2023 05:06 PM - edited 10-27-2023 05:06 PM
@David5000 Call the number I just sent to your mailbox. They will help you out.
10-27-2023 04:40 PM - edited 10-27-2023 04:49 PM
Yes, October 14. I've check and I did reply to the porting validation message from Fido.
@kb_mv My number is still listed under the fido account, but not my wifes who was also ported to PM. How do I reinitiate a port request?
10-27-2023 04:35 PM
@David5000 Did you recently port your number into PM?