12-07-2024 01:34 PM
Due to Canada post strike.
i want to change to eSIM but no response from support.
any thoughts?
thanks
12-07-2024 08:19 PM
Oh I can buy it from Telus store? I just passed by one today. Will go and check tomorrow, thanks
12-07-2024 01:48 PM
@yys2000 wrote:Due to Canada post strike.
i want to change to eSIM but no response from support.
any thoughts?
thanks
Hello @yys2000
I see you want to change to an eSIM? Because you already ordered a SIM card, only a CS Agent can change that. So because it's the weekend, support take a bit longer to respond. Keep an eye on this link for their response.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-07-2024 01:36 PM
hi @yys2000 PM will ship using another courier during that strike.
but if you can , I suggest to buy it from Telus or Koodo or Mobile Klinik stores or via Amazon:
Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/