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I just sign up a plan but can not get sim card

yys2000
Great Neighbour / Super Voisin

Due to Canada post strike.

i want to change to eSIM but no response from support.

any thoughts?

 

thanks

3 REPLIES 3

yys2000
Great Neighbour / Super Voisin

Oh I can buy it from Telus store? I just passed by one today. Will go and check tomorrow, thanks 

Chalupa_Batman
Mayor / Maire

@yys2000 wrote:

Due to Canada post strike.

i want to change to eSIM but no response from support.

any thoughts?

 

thanks


Hello @yys2000 

I see you want to change to an eSIM?  Because you already ordered a SIM card, only a CS Agent can change that. So because it's the weekend, support take a bit longer to respond. Keep an eye on this link for their response.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hTideGnow
Mayor / Maire

hi @yys2000 PM will ship using another courier during that strike.

but if you can , I suggest to buy it  from Telus or Koodo or Mobile Klinik stores or via Amazon:

 Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

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