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I got the new sim card and shows the message "Not registered on network". What should I do?

DHAVALSHAH
Great Neighbour / Super Voisin

I have received the new SIM card and tried with the phone and it shows "Not registered on network" I spent worth of 3 months money to pay and still no service. Let me know how we can approch to this situation ASAP. Else I will move to other subscriber.

 

2 REPLIES 2

BetaKam
Great Citizen / Super Citoyen
Hi there,

1) Is your phone compatible with Public Mobile?
which phone are you using
2) Activate your SIM online
did you receive any errors when activating your sim
3) Where do you see the message "Not registered on network" ? your profile? your phone?

benwarez
Model Citizen / Citoyen Modèle

Did U activate new SIM on your self serve?, I don't quite understand: "I spent worth of 3 months money to pay" does it mean that U have PM customer before Jan. 27 or after, we need to know to give some tips & hints!

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