4 hours ago - last edited 3 hours ago by computergeek541
I had an existing public mobile account but got a new phone.
On my new phone it’s not connecting to data and says SOS for network.
Do I need to buy another esim card or how do I fix?
4 hours ago
@Ava09
eSIM is not transferable, if your old phone has a eSIM, you need to download the app on the new phone and purchase a new eSIM for free $5 eSIM - $5 credit
@Ava09 , are you able to check whether your account is still in active status. Try also network reset on your new phone.
@Ava09 Sounds like account needs to be reset . Use this direct link to support to help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
