06-15-2020 05:04 PM - edited 01-05-2022 11:42 AM
06-15-2020 07:59 PM
Contact moderators and be ready to prove that you are the account holder
You can reach them directly here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
They will respond via private messages not the email
06-15-2020 05:43 PM
@Rawia here is the article how you can contact mods who are able to restore the access for you: https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator
06-15-2020 05:34 PM - edited 06-15-2020 05:34 PM
@Rawia have you tried the "forgot password" option already?
06-15-2020 05:05 PM - edited 06-15-2020 05:06 PM
@Rawia click on the? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator request password reset check the envelope top right corner for a reply response time is 2 to 48 hours