11-28-2017 02:44 PM - edited 01-04-2022 03:01 PM
My old plan was 135 per 90 days for 6 GB data, Canada wide calling and global text. I saw a new plan on OCT 28 for 90 days, 6 Gb +12 Gb , global text and canada wide and paid $ 165 to activate that plan. Now, I see my plan have not changed yet and data is still showing 6 Gb.
This is odd. I clearly selected the new plan and my profile still shows the old plan.
11-28-2017 04:34 PM
The @CS_Agent is best in class. They will assist you OP.
11-28-2017 02:51 PM
Hi @jithupaul24,
The plan change may have glitched. You will have to message the moderators for help. Send a message to them using the below link with your account details (name, phone number, acct number, email) and your issue and they will be able to help you:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437