I cannot login to my account

[JohnIvan]

I need to gain access to 3 months of bills...

It seems to have shut the account down when i try to login...

HELP

What is the support channel to get access to the bills or records?

-This is for tax purposes...

[softech]

@JohnIvan 

how long the service stopped?  over 3 months?

Best for you to do is to private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

[JohnIvan]

These are bills from 2023.. This is for my grandparents account, and their service stopped unexpectedly and now I am trying to access those bills... Had no idea the service stopped.