I always log in to my self serve on my laptop. Went to try and log in today and it told me my password was wrong. I changed the password. It's still telling me my password is wrong.
Makes it difficult to buy products and manage account when they won't let you in to manage your account.
@fmckibbon hi if you still can't get in after following the good advice from @softech ask a cs agent to reset your email for you
you will need to open a ticket, to speak to a customer service agent Click hereor if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH
Are you saving your password on the internet browser? This is a good idea - it saves you from typing in the password incorrectly or with caps lock on and not noticing etc..
@fmckibbon do not change the password again for now
Wait 10 minutes, then use Incognito mode or use a completely different browser (Edge/Firefox/Chrome) and try login with the last password you changed to and see if it works
