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I cannot activate my Sim card

Ritchell
Great Neighbour / Super Voisin

Hi i am new in public mobile, Please help me to activate my number, I am using my previous number unfortunately it was deactivated already and now i cannot proceed to activate my sim card because i cannot receive the code for my previous number.

3 REPLIES 3

Ritchell
Great Neighbour / Super Voisin

Thank You so much.

Handy1
Mayor / Maire

@Ritchell  No worries support can help you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Ritchell 

the old account must be active to port the number over 

please ask support agent to help

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember support agent use the Community inbox to reply, they usually reply within 2 to 4 hours.  Please check here for their replies:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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