I can’t using internet and call

[Chinchi0411]

I paid my bill today morning, but I can’t using my internet and call. Please help me.

[ottawa]

You should immediately delete your personal info from this thread. See S--S post where it says "click here" to send a _private_ message to mods.

[Note I also reported this to mods to take down in case poster is offline now]

=aw

[Chinchi0411]

非常感謝

[AaronL]

YES send private message to administrators and you should have your account fixed.

[Anonymous]

you need send a private message >> Click here 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)

During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 48 hours of receiving the message.

And be patient please

Good Luck

[CS_Agent]

Hi,
If you have any questions concerning your account, just send a private message through the following link:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...