I can't update the payment method

[Alex558]

I can't update the payment method. I want to put another credit card, but I can't.

Only the message popped up "Something went wrong". I have tried with different browsers like Firefox, safari, chrome.

But failed.

[softech]

@Alex558 Yes, it could happen sometimes.  

Please wait a full hour and try again in case you tried too many times ealier and triggered a temperory fraud lock. 

And  did you try using another card ?

did you try using the app?

Yes if nothing works, please message support to open ticket:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Alex558  You should be able to do this in your my account in the payment tab … but you can get support to update credit card info too 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.