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I can't enter my new credit card

Turtle4
Great Neighbour / Super Voisin
 
2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Turtle4 

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.  When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled) 

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account

hairbag1
Mayor / Maire

@Turtle4 

click that orange bubble on lower right side of page to start process to get Customer Support to edit your payment card info.

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