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I can not buy a plan because of an error on the site

CalebRM
Good Citizen / Bon Citoyen

I get this message when I try to buy any plan "WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST. This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)"

going back and trying again does not work 

 

2 REPLIES 2

CalebRM
Good Citizen / Bon Citoyen

Thanks for the reply, but its not really helping. It seems to happen every time I try to login to my account. 

HALIMACS
Mayor / Maire

@CalebRM 

before trying again, clear cache and cookies, and use an incognito or private tab

You may also wish to try on a desktop or laptop device

If you are using mobile, try the Public Mobile app

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