I bought data today ($30 for 1G data), but I can not find it in my add-on

[Cloudy]

I bought data today ($30 for 1G data), but I can not find it in my add-on, it only shows that my Avaiable Fund $30. And I can not go to the internet.

[srlawren]

@Acekiller they took a crack at the low-hanging fruit by adding some verbiage to the page but it's easy to miss.  I do call it out in the guide that @LEGO linked in her reply above.  Prior to that verbiage, it was even less intuitive, and more people used to show up here wondering why their "purchased" add-ons weren't working.  

[Acekiller]

PM really need to fix it with better instructions.

[GreatCanadian]

Yep, as @LEGO stated, it's a 2-step process. If you see the funds in your balance, then you haven't completed the second step, which is the actual purchase.

GC

[LEGO]

@Cloudy Purchasing Add-ons is a TWO step process. Once you add the funds, then you need to make the actual purchase. Detailed instruction: click here