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I am not receiving confirmation numbers

Popeye1961
Great Neighbour / Super Voisin

I am not receiving confirmation number to my phone number even from you so I cant can't live. Could this be a setting on my phone I hit by mistake I have a galaxy a35 53 please help 🙏 

 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Popeye1961 

if you just joined and requested porting and the port is not completed, yet, the sms was actually sent to your old carrier sim card

or if you like, you can ask PM support to check for you.   You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

 

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