09-09-2025 04:07 PM
I am not receiving confirmation number to my phone number even from you so I cant can't live. Could this be a setting on my phone I hit by mistake I have a galaxy a35 53 please help 🙏
09-09-2025 04:12 PM
hi @Popeye1961
if you just joined and requested porting and the port is not completed, yet, the sms was actually sent to your old carrier sim card
or if you like, you can ask PM support to check for you. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage