09-10-2025
11:35 AM
- last edited on
09-10-2025
03:22 PM
by
computergeek541
Hello everyone,
mom planning to switch to another provider today and keep same phone number .
my credit card has been charged 5 days ago.
am I eligible for a partial refund ?
09-10-2025 11:39 AM
hi @Oliano10
sorry, no parital refund here. So, to make sure no waste of money, plan the port closer to the end of the current cycle, but don't wait till last day. I suggest you to port out 5 days before end of cycle
and remember, you don't close the account here before you port. Keep the account active, request porting with the new carrier. After port is completed, your PM account would be closed
09-10-2025 11:38 AM
Thanks for your reply.
09-10-2025 11:36 AM
no partial or full refunds with pre-paid service.