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Cancellation contrat

Oliano10
Good Citizen / Bon Citoyen

Hello everyone, 

mom planning to switch to another provider today and keep same phone number . 
my credit card has been charged 5 days ago.

am I eligible for a partial refund ? 

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Oliano10 

sorry, no parital refund here.  So, to make sure no waste of money, plan the port closer to the end of the current cycle, but don't wait till last day.  I suggest you to port out 5 days before end of cycle

and remember, you don't close the account here before you port.  Keep the account active, request porting with the new carrier.  After port is completed, your PM account would be closed

 

Oliano10
Good Citizen / Bon Citoyen

Thanks for your reply. 

hairbag1
Mayor / Maire

@Oliano10 

no partial or full refunds with pre-paid service.

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