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I am not getting the 6 digit code to login

Smiley1961
Great Neighbour / Super Voisin
 
3 REPLIES 3

CSA_PM
Customer Support Agent

Hi
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Smiley1961
Great Neighbour / Super Voisin

there is no button that says send by email plus i can't make outgoing phone calls

 

softech
Oracle
Oracle

@Smiley1961 

Try getting the code via email 
if you cannot receive 2FA via SMS, click "Didn't Receive code" or "Resend Code" and choose "Send email" to get 2FA

If you still unable to get the code, you will have to engage PM CS agent by direct message:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there       

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