I am locked out of my account

[Sharp01]

Hello 

I am locked out of my account and have been trying to access for months ... Please Help 

[softech]

@Sharp01 

you have an active service, right?

not sure if you have tried using Incognito mode yet, reset password and try again

if still unable to login, open ticket with PM support

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there