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Huawei Y5 2017

Double_J
Great Citizen / Super Citoyen

Hi, 

 

Just bought a Huawei Y5 2017 unlocked.  Will it work on public mobile?

 

Here is a link to the phone specs:

 

https://www.gsmarena.com/huawei_y5_(2017)-8640.php

 

Thanks

26 REPLIES 26

The Public Mobile billing system has a bad habbit of "forgetting" to charge sales taxes on the very first payment.   It's too bad that you didn't run into that billing system bug.

Double_J
Great Citizen / Super Citoyen

You are correct.  You pay the tax on $2 on the first statement, but since the second statement is lowered by an additional $2, you recoup the taxes after 30 days.  Still hurts when you have to pay for a sim card when you plan on doing business with them in the long-term.


@Double_Jwrote:

Tried it on Telus and it worked.  Purchased the $30 1GB Plan today and inserted the SIM Card and it works just fine.

 

A little dissapointed had to pay $10 for a SIM card though.

 

Also, you guys should all know that they charge tax on the $2 auto pay rebate.


Your first payment is the full amount, your auto pay reward will be applied to the second payment.

 

So, if you pay by credit card

Payment 1: $32 + tax

Payment 2: ($32 - $2 -$2) + tax

Payment 3: ($32 - $2) + tax

Payment 4: ($32 - $2) + tax

etc

(only based on auto pay rewards, community/referral/loyalty rewards are applied the same way if you've earned them)

matbasm
Deputy Mayor / Adjoint au Maire

@Double_J, Are you sure that tax is charged before the $2 auto-pay discount.  That doesn't match up with what others have indicated, and what is advertised.

Double_J
Great Citizen / Super Citoyen

Tried it on Telus and it worked.  Purchased the $30 1GB Plan today and inserted the SIM Card and it works just fine.

 

A little dissapointed had to pay $10 for a SIM card though.

 

Also, you guys should all know that they charge tax on the $2 auto pay rebate.

srlawren
Retired Oracle / Oracle Retraité

@Ludditewrote:

@Anonymous LTE is not required for data connection. I leave my iPhone LTE set to OFF and data connection is fine.

Sorry, missed srlawren's post.


@Luddite I'll forgive you.  Eventually.  Robot LOL


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

@Double_J If you are near, or can come to, western Mississauga we can try my SIM in your phone and I have a spare you may have. Just send me a private message if interested. https://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

@Anonymous LTE is not required for data connection. I leave my iPhone LTE set to OFF and data connection is fine.

Sorry, missed srlawren's post.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

GreatCanadian
Deputy Mayor / Adjoint au Maire

@Double_Jwrote:

How can I try a SIM card when Public Mobile does'nt have any stores?  I dont know anyone who uses Public Mobile.


Your best option would be to find someone local who is with Public Mobile and pop their SIM into your phone. Also, some Walmart stores sell PM SIMs. There are other stores as well that sell them. I don't know what those are. Perhaps someone else can chime in with that info.

 

GC


@Double_Jwrote:

How can I try a SIM card when Public Mobile does'nt have any stores?  I dont know anyone who uses Public Mobile.


If you can borrow an active sim card from someone who uses any of Bell Mobility, Telus Mobility, Public Mobile, Koodo Mobile, Virgin Mobile, or Lucky Mobile, trying that person's sim card is a good test for compatibility of compatibility with Public Mobile voice calling.


@Double_Jwrote:

Wrong model.  Mine is the Y5 2017 also known as the Y5 III


Could this be the model?  Anyway, if this phone does not have 850/1900 Mhz for on 3G, it won't work with any carrier in Canada.  If the phone has this on the 3G, then you can use it with any carrier, except Freedom.  Generally, anything from Asia will not work with Freedom. 

 

https://www.frequencycheck.com/models/GERL2/huawei-y5-2017-td-lte-mya-l03-huawei-maya

Double_J
Great Citizen / Super Citoyen

Wrong model.  Mine is the Y5 2017 also known as the Y5 III

Anonymous
Not applicable

@srlawrenwrote:

@Anonymous no.  Either a "3G" speed data plan or 4G speed plan will use LTE if available, and fall back to HSPA+/HSPA 3G if not.


@srlawren, Thanks for the correction.  Will take note of it.

Double_J
Great Citizen / Super Citoyen

How can I try a SIM card when Public Mobile does'nt have any stores?  I dont know anyone who uses Public Mobile.

If frequencycheck.com's information has the right specs listed, you will be fine for 3g but will have limited LTE service.  The only way to know for sure is try a Public Mobile sim card in it.  Besides, it can't hurt as you've already purcahsed it.

Double_J
Great Citizen / Super Citoyen

Its too late I have already bought this from Asia and will not be returning it.  I will have to take this phone to whichever company is able to provide the service.

 

4G speeds are not important for me as this plan is intended to be used by a senior citizen.  I would be satisfied with 3G speeds if I can make this phone work on the $30 plan with 500 MB of 3G data.  Alternatively, if the internet cant work on this device, then I would consider only talk and text with Public Mobile if I know those services will work with this device.

 

Thanks for everyones quick response.

Double_J
Great Citizen / Super Citoyen

So I would only be able to sign up for a talk and text plan with Public Mobile?

srlawren
Retired Oracle / Oracle Retraité

@Anonymous no.  Either a "3G" speed data plan or 4G speed plan will use LTE if available, and fall back to HSPA+/HSPA 3G if not.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Based on the information that I am looking at, MYA-L22 should work with Public Mobile on the 3g network.  However, this variant of the Huawei Y5 2017 doesn't look like it was intended for North American use as the LTE frequencies that I see here lack LTE bands 2 and 4, which would be important for use if you wanted to use LTE for faster data speeds.  This is all assuming of course that that the website (frequencycheck.com) is providing accurate specifications.

 

As for the accuracy, frequencycheck.com has got the 4g compatbility percentage wrong.  You will get LTE coverage in some places on LTE bands 5 and 7.

 

I would look for a North American specific variant of this model.

 

 

 

 

 

Anonymous
Not applicable

@Double_J, I believe you will need LTE in order to get data.  Although PM offers a 3G data plan, it is actually carried over the LTE bands - if i am not mistaken.  Phone service & texting should work.

 

Double_J
Great Citizen / Super Citoyen

My specific model number is: MYA-L22

 

I checked will my phone work and it is not displayed.  I use frequencycheck.com as you can match the model of the phone with the carrier.  Here are my results.  It says 0% for 4G.  I am looking at signing up under the $30 plan with 500 MB at 3G speeds.  Will my phone work under public mobile and be able to use the 3G 500 MB of data on the plan?

 

Huawei Y5 2017 Dual SIM TD-LTE MYA-L2217
GSM
2G, 2.5G
100% (2/2)
UMTS
3G, 3.5G, 3.5G (4G speed)
100% (2/2)
LTE
4G
0% (0/1)
April 2017

As with many other brands, Huawei has often made different variants of marketed phone models.  These companies will sometimes release one version for Asia, another for North America, Europe, etc., all of which support different frequency and network type configurations.  Simply looking up Y5 2017 may not be enough provide accurate information.  Huawei usually uses a longer, more specific model number that will be printed ont he label inside the phone and on the packaging with the serial number and UPC code. 

srlawren
Retired Oracle / Oracle Retraité

@Double_J GSMArena doesn't show the LTE bands for some reason, but it does break down the 3G HSPA frequencies, and it contains both required bands:  850MHz (band 2) and 1900MHz (band 5):

 

y5.png

 

This means, it should be fine for calls, texts, and 3G data (up to HSPA+ speeds).  However, it's a mystery what it supports for faster LTE data.  Fully compatible, but you may not get top speeds if it doens't have the right LTE band(s).  (ideally at least band 4, with bands 2, 5, 7, 12/13, 17 also very helpful)


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

wetcoaster
Mayor / Maire

I wasn't able to find an actual list of supported bands. The model listed on willmyphonework.net is not compatible.

 

If you find the bands in your user manual compare them to the required bands in this post: https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/m-p/198799/highl...

If the bands don't match the phone will not work on Public Mobile.

matbasm
Deputy Mayor / Adjoint au Maire

@Double_J, You can check out compatibility at https://willmyphonework.net/ .  You can enter your phone brand/model country, and provider (Public Mobile), and it would give you an idea about compatibility.

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