How to send a private message to moderator?

[cynthialan]

Hi,How to send a private message to moderator? When I enter moderator_team, shows error. Thanks!

[JK8]

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@cynthialan wrote:

Thank you so much for your help! I’ve sent private message. My cell phone was lost. I bought a new phone and SIM card.

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You can log into self service and choose change SIM card under the Quick Links menu. Then once that is done just put the new sim in your phone and reboot.

[cynthialan]

Thank you so much for your help! I’ve sent private message. My cell phone was lost. I bought a new phone and SIM card.

[JK8 · Accepted solution]

@cynthialan 

Can we assist you. You can ask the community here.

To contact  an agent:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
• Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.