How to leave PM?

[slodhi]

I've been waiting more than 10 business days for a SIM and have paid the 1st month, but have not activated the service. Not interested in this company anymore...

How do I cancel and not be billed again?

[Meow]

Remove autopay and your account will be closed after 90 days of no pay.

SIM from PM usually arrives within 5-10 business days but there are many cases when it took a little bit more time. Give it another week and then ask for SIM replacement. A lot of mail get lost or gets stolen these days so it is not always PM's fault.

[Handy1]

@slodhi  you will need to reach out to support , also note 

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly while your already here and logged in the community you can send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @slodhi 

please submit a ticket with CS agent for a solution.  They might ask you to buy a sim card in person from Telus store, or could help to arrange refund

 please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437