09-03-2023 12:59 PM - last edited on 09-03-2023 01:31 PM by computergeek541
Hi, i am going back to motherland, and will be come back after 6 months. How could i keep this phone number and plan? Thanks.
09-05-2023 09:07 PM
Thank you so much
09-05-2023 09:06 PM
I find it . Thanks
09-05-2023 09:03 PM - edited 09-05-2023 09:04 PM
@Zxz1960 sign in you account Using this link right to it
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
09-05-2023 09:01 PM
Hi thank you for answering my question but the problem is i don't have that option to choose with turn off the subscribed. How to find it?
09-03-2023 01:32 PM
Here is a good article on extended absence:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Extended-Absence/m-p/142735#M129086
09-03-2023 01:31 PM
The two ways to keep the number and the plan are to 1. keep paying for it. Or 2. pay for the plan every 4 months. You pay. You get 30 days of service (that you won't use). It suspends for 90 days. You pay again before those 90 days. So every 4 months is your cheapest option.
Buy vouchers online from like recharge.com amongst others and using a North American voip app or the ability to dial a North American toll free number, dial 1-855-4pu-blic and apply the voucher. Then keep a close eye on the account to make sure it renews when you pay. The toll free will tell you this too. Don't leave it too close to the 90 days in case it has any problems.
09-03-2023 01:02 PM - edited 09-03-2023 01:08 PM
Hello! In order to keep the number you will have to either:
1. Drop to the cheapest available plan and keep paying for that during the whole duration you are away.
2. Let your account suspend by not paying the bill, and then pay for the account before the 90 Day window expires. Rinse and repeat as necessary
09-03-2023 01:01 PM - edited 09-03-2023 01:05 PM
@Zxz1960 You can turn off auto subscribe and keep you plan in suspended state for 90 days . So on the 85 day make manual payment for a month and turn off auto subscribe again and you can rinse and repeat every 90 days untill your back and keep same number and plan
Turn auto pay OFF/ON 3 easy clicks
Or if you know the 4 digit PIN number
*611