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How to get into my public account

Anthony13
Great Neighbour / Super Voisin

How do I get into my public account after forgetting email that I used to set it up

2 REPLIES 2

softech
Oracle
Oracle

@Anthony13 you tried to access via   https://selfserve.publicmobile.ca ?

 

If it is an password issue,  try to use the Reset Password link there on the login page (or direct link: https://myaccount.publicmobile.ca/en/forgot-password) enter any possible email addresses you could have used and see if it works

 

if not, PM support will be your friend then, please open ticket with them

 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

 


@Anthony13 wrote:

How do I get into my public account after forgetting email that I used to set it up


Public Mobile sent an e-mail message aftter activation. Please look for that.  The e-mail address that the e-mail message was sent to would be your Self Serve login username.

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