Showing results for 
Search instead for 
Did you mean: 

How to get customer support from Public mobile when I can' Find the answer on community chat

Great Neighbour / Super Voisin

Hi, I’m having issues transferring my mobile number from Rogers to Public mobile. Is there a way to speak with someone at Public mobile to fix the issue. How can I transfer a phone number without having my old SIM card from Rogers? Thanks


Mayor / Maire

Is your Rogers service still active? That would be the first requirement. Then, you might be able to call them to give a verbal confirmation. Or you might need to buy a Rogers sim and apply to that account and maybe even buy a month of service.

Mayor / Maire


part of the port process requires that you still have the old sim in the phone until it closes. Take a random number for now, then start asking to have the old number found and used for your PM account.



Town Hero / Héro de la Ville

Yes, I will private message you the number (which is for porting issues only) so check your messages in a minute or two

Need Help? Let's chat.