How to get a phone number

[Nannyjo]

I signed up for an account last week. I have the SIM card in my phone. I can’t download the Public Mobile app as I can’t remember my Apple ID. I just spent 30 minutes on the phone trying to sort this out with Apple and got nowhere. Can you send me a phone number?

[softech]

@Nannyjo did you complete the activation last week with the app?? you need the app to complete that.  If not, a possible workaround is to have a friend to help to download the app and complete for you

if that cannot be done, open a ticket with PM support for help

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there