06-15-2024 10:48 AM
I am currently on a $15 plan. What is the best way to contact customer service to get this plan?
06-15-2024 10:52 AM
Thank you for your information!
06-15-2024 10:51 AM
If this plan is Not offered to you through My Account or you did Not receive SMS offering you this plan, you cannot get it as most likely it is for new customers only.
You can open a ticket and ask agent if they are willing to switch you, but be ready for rejection.
06-15-2024 10:49 AM
HI @Ajin
sorry, that is by invite only, and you cannot just ask for it. Many saw different invites before , tried to ask but they got declined
So, if you don't get it this round, maybe PM will send you a better one later